Privacy Notice
How albane collects, uses, shares and protects personal information across the albane.ai website. The albane app has its own privacy notice.
Effective date: 9 November 2026
Who we are
albane is a giving platform. We help you find nonprofit causes that matter to you, give to them, and see what your giving does.
The company responsible for your personal information — the data controller, in European terms — is albane meaningful giving Inc., a Delaware corporation with its principal office at 447 Broadway, 2nd Floor, New York, NY 10013.
In this policy, “albane”, “we” and “us” mean that company. “You” means anyone who uses albane — whether you give, raise funds, or represent a nonprofit.
What this policy covers
This policy covers the albane website at albane.ai — including the pages at albane.ai/teams, albane.ai/causes, albane.ai/connect, albane.ai/contact and the blog at albane.ai/blog. It does not cover the albane app at app.albane.ai, which has its own privacy policy. When you select a button on the website that takes you to the app, you leave this website and that policy applies.
The information we collect
The contact form
The contact page at albane.ai/contact has a form hosted on this website. It collects your name, your email address and the message you write to explain your inquiry. We use it to answer your inquiry and route it to the right team. We do not add you to any marketing list because you wrote to us. Please do not include payment-card details, bank-account credentials, government IDs, passwords, medical information or other sensitive information in your message.
The form is protected against automated abuse by Cloudflare Turnstile, which receives technical details of your browser and your IP address to tell people and bots apart.
Your submission is stored in albane's account with Webflow.
The chat
Every page of this website has a “Chat with us” button, so that you can ask us a question without writing an email. Nothing is loaded from HubSpot until you press it. If you never press it, your browser never contacts HubSpot. When you press it, HubSpot's chat scripts load, and they include HubSpot's analytics script and a tracking pixel. If you start a chat, it may store what it needs to keep that conversation open. What you write in the chat, and the details the chat holds about you, such as a name or email address if you give them, reach albane through HubSpot's European data centre, and a copy of the message is sent to a channel in albane's Slack workspace so that our team can see and answer it. Please do not include payment-card details, bank-account credentials, government IDs, passwords, medical information or other sensitive information in the chat.
Booking a discovery call
Discovery-call booking pages are hosted by HubSpot, not by albane. What you enter there is governed by HubSpot's own terms and privacy policy.
- albane CONNECT (
albane.ai/connect) opens a booking page hosted by HubSpot. What you enter there reaches albane through HubSpot and is held in albane's HubSpot account. - albane for Causes (
albane.ai/causes) has a “Book a Discovery Call” button that opens a booking page hosted by HubSpot. What you enter there reaches albane through HubSpot.
We use this information only to hold the meeting and to reply to you about it, and we do not add you to any marketing list because you booked a call.
Technical information
Like any website, when you visit these pages the provider that hosts and delivers them receives the technical details of your request, such as your IP address, browser type and the page you asked for. We do not use this information to identify you.
Analytics
If you accept analytics cookies, Google Analytics collects technical information about your visit: pages viewed, approximate location, device and browser, and interactions such as clicks on buttons and links. We use it only to understand and improve the website.
Why we use your information
albane's services are directed to people in the United States, and this notice is written for them. We use your information only for the purposes described in section 3.
Please do not send us sensitive information
The forms, the chat and the booking pages described above do not need any sensitive information. We do not ask for your religion, politics, health, ethnicity or similar details, or try to infer them. If you choose to include such details in a message, we will use them only to answer you, and you can ask us to delete them at any time by writing to legal@albane.ai.
Who else we share information with
Besides the nonprofits you give to, we share personal information with the service providers listed below, which process it to provide their service to us. We are still completing written data-processing terms with some of them.
| Provider | What it does | What it receives | Status |
|---|---|---|---|
| Webflow | Hosting and delivering the pages at albane.ai and the blog; receiving the contact form; serving shared scripts from its own content-delivery network on every page | The IP address and the technical details of each request to the website, and what you enter in the contact form | live |
| HubSpot | The chat on the website, and the discovery-call booking pages linked from albane.ai/causes and albane.ai/connect | What you write in the chat, everything you enter on the booking page, and the technical data of each request. HubSpot's chat scripts, which include its analytics script and a tracking pixel, load only if you press the “Chat with us” button | live |
| Slack | Letting our team see and answer chat messages sent from the website | What you write in the chat and the details the chat holds about you, copied to a channel in albane's Slack workspace | live |
| Cloudflare | DNS and security for the albane.ai domain; Turnstile on the contact form; a service that tells our app the country of a request | The IP address and technical details of requests, and the browser signals Turnstile uses | live |
| Google (Google Analytics) | Measuring how visitors use albane.ai, only if you accept analytics cookies | Your IP address, browser details, and the pages and interactions described in the Cookies section | live |
Other circumstances
- Legal requirements — where we must comply with a law, a court order, or a lawful request from an authority.
- Protecting people — to investigate fraud, or to protect the rights and safety of our users, our partners or the public.
- Business changes — if albane is involved in a merger, acquisition or sale of assets, your information may transfer to the acquirer. We will tell you before that happens, and this policy will continue to apply until you are given notice of a new one.
We do not sell personal information, and we do not share it for cross-context behavioural advertising, as those terms are defined under California law.
Cookies and similar technologies
We use very few, and none of them are for advertising. These pages have no accounts and no sign-in.
For visitors in the United States, these pages show a cookie banner. If you select Accept, we set Google Analytics cookies to understand how visitors use the website: pages viewed, clicks on buttons and links, how far down a page you scroll, and whether a contact form was sent. We do not record what you type into a form. If you select Reject, or if you are not in the United States, Google Analytics does not load. You can change your choice at any time with the “Cookie settings” link at the bottom of the page. The website does not use advertising, remarketing, cross-site tracking or session-replay technologies.
The services you choose to use from these pages are run by third parties and may store information in your browser to work, under their own policies: Cloudflare Turnstile on the contact form, the HubSpot chat if you press the “Chat with us” button, and the HubSpot booking pages.
Some third parties load on every page without you choosing them, because the pages need them to display: Webflow's content-delivery network, which serves shared scripts; Google Fonts, which serves the typefaces; and unpkg, a public script network that serves the smooth-scrolling script. They do not set cookies, but each of them receives your IP address and your browser details when your browser asks them for a file.
How long we keep your information
We keep personal information only for as long as it is reasonably necessary for the purpose for which you gave it to us. After that, we keep it only where we need it to comply with a legal obligation, keep our services secure, or establish, exercise or defend legal claims. When we no longer need it, we delete it or make it anonymous.
| Category | Kept for | Why |
|---|---|---|
| What you send through the contact form | For as long as we need it to answer your inquiry and any follow-up, or until you ask us to delete it | To answer your inquiry |
| A chat conversation | For as long as we need it to answer you and for any follow-up, or until you ask us to delete it | To answer your question. Chat messages are held in albane's HubSpot account, and a copy is held in albane's Slack workspace |
| A discovery-call booking | For as long as we need it for the meeting and any follow-up about it | To hold the meeting and reply to you. Bookings made through the Causes and CONNECT pages are held in albane's HubSpot account |
| Analytics data (only if you accept analytics cookies) | For the limited period set in our Google Analytics account settings | To understand and improve the website |
Your rights
Depending on where you live, you have some or all of the following rights.
- Access — get a copy of the personal information we hold about you.
- Correction — have inaccurate information fixed.
- Deletion — ask us to delete your information, subject to section 8.
- Portability — receive your information in a machine-readable format.
- Objection — object to processing based on our legitimate interests.
- Restriction — ask us to limit how we use your information while a question is resolved.
- Withdraw consent — at any time, where we relied on consent. This does not affect what we did before you withdrew it.
- No retaliation — we will not give you a worse service because you exercised a right.
If you are in California
You also have the right to know the categories of personal information we collect, the purposes, and the categories of third parties we disclose to — all set out above — and the right to opt out of sale or sharing. We do not sell or share your personal information, so there is nothing to opt out of, but you may still ask.
How to exercise a right
Email us at legal@albane.ai. You do not need an account to make a request. We will verify your identity before we act, and we will respond within 45 days. Where the law allows it and the request needs it, we may extend that once, and we will tell you before the first period ends.
If you are in the UK or EEA and you are unhappy with how we have handled your information, you can complain to your local data protection authority. albane's services are directed to people in the United States. We do not target users in the European Union, the EEA or the United Kingdom, and we have not appointed a representative under Article 27 of the UK or EU GDPR.
How we protect your information
- Data is encrypted in transit.
No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant regulators where the law requires it.
Where your information is held
The pages at albane.ai are hosted and delivered by Webflow. What you submit through the contact form is held in albane's Webflow account. What you write in the chat is held in albane's HubSpot account, in HubSpot's European data centre, and a copy is held in albane's Slack workspace. A discovery-call booking made through albane for Causes or albane CONNECT is held in albane's HubSpot account, in HubSpot's European data centre.
albane meaningful giving Inc. is a company in the United States, and our team accesses this information from both the United States and Europe. Our providers may process this information in the United States and in other countries where they or their subprocessors operate. We protect your information in transit.
You can request a copy of the safeguards we use by writing to the address in section 14.
Children
albane is not intended for children. You must be at least 18 to submit a form on the website.
We do not knowingly collect personal information from children below that age. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy as albane changes. When we do, we will change the version number and the effective date at the top.
If a change materially affects how we use your information, we will say so on these pages before it takes effect and, where the law requires it, we will ask for your consent again.
Contact us
For any question about this policy or your information:
- Email — legal@albane.ai for privacy and legal questions, support@albane.ai for everything else, and join@albane.ai, the address published on our contact page
- Post — albane meaningful giving Inc., 447 Broadway, 2nd Floor, New York, NY 10013, United States
- Data protection officer — not appointed
- EU/UK representative — not appointed; our services are directed to the United States
